ClickFORMS and Vista: Low Memory Errors

We've found that with 64-bit Vista machines we need to run ClickFORMS in XP compatibility mode. To do this:

1. Right-click the (yellow) ClickFORMS icon.

2. Choose "Properties".

3. Click the" Compatibility" tab, then check the "Run this program in Compatibility mode for Windows XP (Service Pack 2)" checkbox.

ClickFORMS should now run normally and not generate any low memory errors.

How to Drag a PDF Page

When you are working with PDF files in Acrobat, you can easily reorder pages or move pages from one PDF file to another using the Pages panel. To access the Pages panel in Acrobat, select View/Navigation/Panel/Pages. Then click and drag the thumbnails to reorder and move pages in, or copy pages to another PDF file.

ClickFORMS Automatic Update System

The automatic update system works for customers currently on version 6.5.0 or above. If you are not currently on version 6.5.0 please download and install the latest version from the Bradford Software website (http://www.bradfordsoftware.com/support/downloads.asp) and then auto update.

New Apex Sketch Integration Issues

You may be experiencing some issues with our new sketcher integration. In order to make the sketcher work properly you must add a sketch page to the report. In some cases if you are using an existing sketch from a cloned report you need to delete the sketch page then re-add one from the forms library.

If you are having problems with your Apex Sketch Program please follow these instructions:

Please close ClickFORMS and Apex then download this file: http://www.bradfordsoftware.com/files/Apex3IntegrationControl.exe

Click the SAVE option when prompted and direct the installer to save to your desktop. Once the save is complete, please double-click the installer.

Click the RUN option, then click the INSTALL button.

Click the OK buttons on the two windows that appear. Your Apex sketcher should now integrate with ClickFORMS.

Is your computer running slow?

Please check your computer system settings to ensure you are running at our recommended requirements for ClickFORMS. Go to Start > Control Panel > System to view your system configuration.

Recommended System Requirements
Windows Vista
• 2GB RAM or higher
• At least 250MB free disk space
• 1280 x 800 or higher screen resolution
• Internet Explorer version 7
• A high-speed internet connection (any broadband connection, such as DSL, cable, satellite/cellular, or FIOS)

Windows XP
• Service Pack 2 or higher
• 1GB RAM or higher
• At least 250MB free disk space
• 1024 x 768 or higher screen resolution
• Internet Explorer version 6 or higher
• A high-speed internet connection (any broadband connection, such as DSL, cable, satellite/cellular, or FIOS)

How to change the names of pages in your report

If you right click in the yellow title bar at the top of the page, you'll get a popup that says Page Properties. If you select this, you can change the name of the page. This works for all pages.

Problems updating ClickFORMS in Vista?

We have found a solution for Windows Vista® users who were not being able to update their ClickFORMS™ software. In most cases, the issue has been due to the User Account Control. (Vista’s “This is for your own good” function.)

The solution for ClickFORMS users is to turn off the UAC, reboot (your system will require you to restart), update ClickFORMS, and then turn the UAC function back on, if you wish to do so.

HOW TO TURN OFF THE UAC

To turn off the UAC (User Account Control), follow these instructions:

Go to Control Panel.

In the Control Panel, click on User Accounts.

Click on Turn User Account Control on or off.

You’ll receive a notice stating “Windows Needs Your Permission to Continue”. Click on Continue.

Uncheck the box that reads “Use User Account Control (UAC) to help protect your computer." Then click on OK.

You will be prompted to restart your computer. Restart your PC.

Note: In about half of these instances, ClickFORMS needs to be re-registered. In such an instance, click on Register from the Help menu in ClickFORMS. For assistance on registering, click on this link: http://www.bradfordsoftware.com/learning_center/tell_me_how_frset.htm?convertoldreportfilestoth.html

How to change the appraiser's license expiration date

There are two methods on how to change the Appraiser’s License expiration date in ClickFORMS.

Method 1:

1. In ClickFORMS, go to Help > Registration, click on Next until you get to the License/Certification page.
2. Change or enter the new expiration date.
3. Click on Close.
4. When prompted to save the changes, click YES.
5. Close and re-open ClickFORMS to see the new changes.

Method 2:

1. In ClickFORMS, go to Edit > Preferences > Users and click on License Info.
2. Change or enter the new expiration date and click on Apply, then on OK.
3. Close and re-open ClickFORMS to see the new changes.