All members of our talented technical support team are highly trained experts that have a broad knowledge across many different platforms of IT and the appraisal industry. Whether our customers have specific questions about ClickFORMS™ or questions about their computer operating systems, our technical team can handle every type of scenario that could affect the performance of ClickFORMS™ and all other products provided by Bradford Technologies, Inc.
No one likes to be put "on-hold" when calling technical support! We realize there are many demands on appraiser's time and when an appraiser needs support that means they need it fast. Our technical staff is standing by ready to help those in need. Experiencing delays in completing appraisals means a loss in revenue, and potentially the loss of a valued client. Bradford Technical Support has been designed to provide the fastest possible response in the industry when you need it, how you need it.
We realize that some of the most productive appraisers complete their work on the weekend, which is when support may be needed the most. Weekend hours of support are from 8 am to 3 pm PT.
For our subscribers who reside on the East Coast, we offer Extended Hours of Technical Support from 9 am to 9 pm, Monday through Friday.